If you are an employee in any large or middle-sized company, you likely have a leadership development program - internal or contracted. These programs are great, if you get into them. They are highly selective and political. So what is the answer to increase employee retention and growth for the masses? Coaching. If you don’t have a program, I suggest you create one or contract one into your organizational matrix.
A new company, BetterUp, has taken up the mantra of coaching for the masses to a new level. It recently went through a round of venture capital funding that secured $100M. BetterUp has over 100 clients, a third of whom are in the Fortune 100. It offers online coaching to employees of these companies through over 1000 coaches that are all contracted.
What is the ROI? Some companies using the service report a 26 percent increase in productivity, reduction in burnout by 15 percent and increase in retention of 63 percent.
The bigger question I think we need to ask ourselves is how much worth is it for an employee to know their “purpose” in a job. Is finding “meaning” in the daily grind we all go through important and is it s a measure of the employer’s success?
Most organizations have had consultants and others coming in, sometimes ramming down solutions that are neither specific to them nor effective.
What coaching should be is an attempt to listen to employees in ways that immediate managers are either not trained to do or don’t have the time to do so. It is to listen, believe, trust and work to develop next step solutions. By keeping the conversation about building small successes and individualized plans, both employees and employers benefit and what could otherwise become paralysis, resentment or squabbling at work is reduced significantly.
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Big title, right.
But what does it mean?
Have a goal, a strategic direction for your life, something you want. Settle on it and when obstacles come your way, don't let them get to you.
How do you do this?
Think of it this way. I listened to a speech by Simon Sinek where he said if you know your destination, you won't be dissuaded if I put a chair in front of you. Why? Because you go around the chair, around the obstacle, to your destination. It doesn't matter the steps, or the extra ones you took to go around my obstacle. You wanted the goal so badly, you used your creativity to overcome the chair being placed in front of you.
What if you will go to any destination without a target or goal? That same chair or obstacle I place in front of you now becomes that which stops you from either moving forward or making it so you start heading into a new direction.
Moral of the story. If you own or manage a hospital or healthcare organization, having a strategic goal and vision is so important. If you are a student, it is similarly important. If you are a professional or executive, it is how you overcome the annoying things that come into your life while staying laser focused on the goals and not complaining.
Best wishes to all of you, and if you like these ideas - visit me at TEBHealth.com or TEBAcademy.com
Better yet, contact me at shefizadeh@TEBHealth.com if you would like me to coach you, speak to your leadership group, or simply share with you my thoughts on a business proposal or expansion plan you have. I hope I can be in service to you.
Thank you.
My parents have always taught me to keep busy. Pack your mind with so many positive things and activities so that it feels like a packed can of sardines! Don’t give your mind time to think about useless thoughts. Don’t let your boredom cause you to create or rehash or rethink what if scenarios of what you/someone else said or did or meant.
Case in point. In 1978, Dr. Bruce Alexander, a Canadian psychologist did a Rat Park experiment that led to a major breakthrough linking environment to addiction. He and his research group took a group of rats and put some in one cage and others in another cage, all the same species so you have similar rats in both cages. One of the cages was like Disneyland or what he called Rat Park inside, full of activities. The other case was like a third world country prison. In both cages, the researchers attached various drugs to the cages (so the rats could self-inject themselves with drugs) and watched to see what each of the two rat groups would do. The ones with the activities in their cage tried out the cocaine/heroin/amphetamine but they never came back for seconds. Why? Because they had too much to do. What about the rats in the cage with nothing to do but inject the drugs? Well they became addicts and died.
Addiction or bad habits are a product of a person’s environment that feeds the addiction. Feelings of hopelessness, lack of control, or unsatisfactory living conditions can make a person dependent on substances. Under normal living conditions, rats and yes, humans, can resist drug and alcohol addiction.
Moral of the story – surround yourself with positive ways to make an impact, influence and help others so you have no time to think about old and redundant matters like who said what and what they could have meant by it.
About the Author: Ali Shefizadeh is a healthcare executive with 10-plus years’ experience in healthcare administration, clinical medicine (trained as MD) and leadership roles as hospital CEO and COO. He is a UCLA trained physician who went into medical school because of intellectual ability and desire to help patients and ended up wanting to manage people and healthcare organizations. Ali is highly motivated and desiring to make critically needed change management, operations optimization, and strategic goal-setting needed to reach goals. He is focused on re-establishing financial stability, growth, and increasing market share for healthcare organizations, helping them reach a dominant market position in their chosen service area. To read more about Ali and his work helping hospitals and clinics visit TEBHealth.com and to see more of what he does to help students visit TEBAcademy.com
To read more entries like this, read Ali's book on Amazon: Fear Not, Grasshopper